Terms of service

Welcome to griffunrie.ca. By using our site, you agree to the following terms and conditions. These constitute a contract between you and La Griffunrie.

🤝 Communications and Customer Account

Exchanges: You agree to communicate with us electronically (via email).
Age: You confirm that you have reached the age of majority (18 years old in Quebec) to make purchases.
Security: You are responsible for maintaining the confidentiality of your password. You must notify us within 48 hours in the event of any unauthorized use of your account.
Right of Refusal: We reserve the right to refuse service to a customer, close an account, or cancel an order at our sole discretion.

💰 Pricing and Information Accuracy

Errors: Despite our best efforts, pricing or description errors may occur. We reserve the right to refuse or cancel any order displaying an incorrect price.
Currency: All prices are in Canadian dollars ($ CAD).
Changes: Prices, offers, and availability are subject to change without notice.
Out of Stock: If a product is no longer available, we will cancel the order and issue a refund promptly.

💬 Reviews and Comments

You may post reviews on our products, provided they are respectful and based on your personal experience.

Ownership: By posting, you grant us the right to use and distribute your comment permanently.
Moderation: We may modify or remove any comment deemed inappropriate (insults, advertising, false identity) without explanation.

📦 Shipping and Ownership

Timeline: We aim for delivery within 1 to 5 business days, depending on carrier availability.
Liability: Once the package is handed over to the carrier, the risk of loss and the ownership of the goods are transferred to you.
Order Errors: If you notice an error in your order, please contact us by email within 24 hours of discovering the error.

🔄 Cancellations and Returns

Cancellation: An order that is correct and error-free cannot be cancelled.
Returns: Please refer to our Return Policy for details. Return shipping costs are your responsibility, and we only regain ownership of the item once it is received at our store.

🛡️ Warranties and Liability

Limitation: To the extent permitted by law, La Griffunrie offers no specific warranty regarding the fitness of a product for a particular purpose.
Liability: We are not liable for indirect damages (loss of profit, loss of data) related to the use of the site or the purchase of products.

🏛️ Governing Law

These terms are governed by the laws of Quebec and Canada. Any dispute must be brought before the judicial district of St-Jean-Port-Joli.

📩 Contact Us

For any questions or issues with an order: La Griffunrie 371 route de l'Église, St-Jean-Port-Joli (QC) G0R 3G0 📧 info@griffunrie.ca | 📞 1 (877) 598-6600